Comments on: What tech was under your tree? Everything OWC and Newer Technology Thu, 21 May 2015 16:51:36 +0000 hourly 1 By: Jason Haines Tue, 04 Jan 2011 17:49:22 +0000 Update:

After chatting live online with Jose S. in Customer Service, I’m now getting a replacement unit sent and the defective unit is being sent back courtesy of OWC.

THIS is the way all online stores should handle International orders.

Thanks OWC.

By: Jason Haines Mon, 03 Jan 2011 20:04:23 +0000 I bought an Elite-AL Pro mini enclosure, and was so impressed by it, I ordered a 2nd one, and on impulse (plus some nudging from friends on IRC) I bought a 120GB OWC SSD.

Now I have a sour aftertaste because the 2nd Elite-AL Pro mini I ordered is defective, and it turns out I’m expected to pay at least $68 in freight charges to ship back a $55 enclosure that’s defective. How does that make sense?

I’ve placed 22 orders with Amazon over the last 2 years, and on the two occasions where defective products have been shipped to me, Amazon replaced them without expecting me to ship back what is essentially junk.

Amazon is the standard I hold to compare and evaluate my online suppliers. I order goods online from the US, UK, and China and my own country, Australia.

By: OWC Laura Wed, 29 Dec 2010 17:24:56 +0000 I got a backup drive!!!

Nothing says I love you like keeping your most important information safe! :)

500GB DIY!:

My actual internal is smaller than my new drive by a little bit so I’m going to partition it to half the same size and use that half for a clone and the other half for time machine back up! Genius, right!

I can sleep at night again!