From all of us at Other World Computing, we would like to wish all of our customers a very happy and safe holiday season.
OWC will be available for ‘last minute’ tech support, customer service, or delivery status assistance requests until 10:00PM today. We will be closed Sunday for Christmas and also on Monday which is a national holiday with no standard delivery services operating nationwide.
We will return to our normal 24/7 schedule on Tuesday 12/27/11 at 12:01AM.
If you recall, last year we introduced our readers to Customer Service Week.
This year, Other World Computing, Inc. plans to celebrate once again!
Our theme this year is “Commitment you can count on.”
As always, we are planning an exciting week of recognition and celebration for our entire staff.
At OWC, we believe that our customers and the way that we support them differentiates us from the competition. We are proud to say that customer satisfaction, support and care are pivotal to our success. So, in that respect, everyone at OWC works in some form of “customer service:” from the staff on the phones, emails, and live chats who help with orders and support; to the folks in our warehouse who make sure the product is built and shipped in a timely fashion; to the Development and Marketing teams who help create and promote the products people want; all the way to the leadership and example set by Larry, our founder and CEO, who places the customer at the top of our organization chart.
So, in closing, when calling, e-mailing, or live-chatting from October 3 through October 7, please don’t forget to wish your OWC representative a happy Customer Service Week. We’re doing it for you!
Other World Computing announced today that it has been named to the Inc. 5000 list of “Fastest Growing Privately Owned Companies in America” for the fifth consecutive year. Out of 25,000 list honorees since the recognition program began in 2007, OWC is one of only 825 companies to be named to the list for all five years that the list has been published. Showing a three-year growth rate of 30%, the LEED Platinum certified, wind powered firm was also ranked 33rd on the Inc. 5000 “Top Computer Hardware Companies” list.
The exclusive ranking list by Inc. magazine represents a comprehensive look at America’s independent-minded entrepreneurs Article Continues…
Other World Computing announced today the industry’s first and only Apple/Mac compatible firmware updater for SandForce Driven Solid State Drives. The fully Mac bootable updater is freely available from OWC for use exclusively with select OWC Mercury Solid State Drive models manufactured since January 2010. This new Mac compatible firmware updater is in addition to firmware update support OWC previously made available for Macintosh computers via the use of Bootcamp, as well as for PCs running the Windows OS. Article Continues…
Just wanted to write quick post to reaffirm some sentiments we touched on in an earlier post about OWC SSDs that make them the “scoring” leaders in the industry:
There’s a reason for those best in class attributes…we have the utmost confidence in our products and want you to have the same. Additionally, and more to the techie angle, while we may share the same firmware with other brands as provided by SandForce, we certainly design our own hardware and specify individual components as a true manufacturer. Often, it’s the painstaking attention to minute details that can make a major difference in overall reliability and performance.
Whether you prefer home runs, touchdowns, or slam dunks to define a score, there’s no doubt about it…OWC SSDs are the teammate you want for your computer to make it a winner.
Other World Computing today announced it’s increasing production of its SandForce Driven OWC Mercury EXTREME Pro 6G SSD line in 120GB and 240GB capacities to meet consumer and retailer volume deliveries. The 480GB capacity model is expected to begin shipping in volume within ten days. By utilizing the proven, industry leading SandForce 2200 Series processors, OWC Mercury EXTREME Pro 6G SSDs offer consumers and prosumers a “total package” of highest performance and reliability backed by an industry leading five year warranty.
SandForce: When Only The Best Will Do
Ordinary SSDs offer fast read/write performance during first initial uses, but can then experience significant write speed degradation over repeated, long-term usage. Utilizing SandForce processors, OWC Mercury series SSDs benefit from ultra-efficient Block Management, Wear Leveling technologies, and real-time data redundancies to enable incredibly high performance and extreme reliability, both of which are maintained over the long life of the product. Article Continues…
Other World Computing today announced that the OWC Mercury EXTREME Pro 6G SSD line is the industry’s first SandForce processor-based 6Gb/s SATA Revision 3.0 SSD offering an enterprise-class level 5 year warranty.
Designed & Built in the USA – Highest Quality Components Ensure Longest Reliability
Designed and built in the USA, the OWC Mercury EXTREME Pro 6G SSD is backed by OWC’s industry leading warranty coverage because OWC SSDs utilize Tier 1/Grade A synchronous NAND flash. Built for high performance use in consumer/prosumer single drive production workstations and multi-drive RAID 0/1/10/SPAN configurations, the highly reliable OWC Mercury EXTREME Pro 6G SSDs continue OWC’s history of offering the first Solid State Drive 30 day money back guarantee in the industry. Article Continues…
When you buy a product, we feel you should do so with utmost confidence it will meet all your needs. With the well-known issue of random 2011 MacBook Pros – specifically the 17″ models – experiencing an unrecognizable drive or slower than expected performance when using ANY brand SATA Revision 3.0 6Gb/s SSD (AKA 6G), some people have been a little leery of investing in the latest solid state drive for fear of getting “stuck” with a drive they either can’t use or use to the fullest potential.
That sentiment has frustrated us since it affects even our own “chart topping performance” SSD, the Mercury EXTREME Pro 6G.
While Apple appears to have addressed this issue as we’re hearing reports from the field that all brand SSDs are now working fine in recently shipped 17″ MBPs, we wanted to take even more control of the situation and remove any remaining uncertainty for any 2011 MacBook Pro owner.
So, just to help those of you sitting on the fence back onto solid ground, we’re extending the same 30-Day Money-Back Guarantee we offered on the original OWC Mercury EXTREME Pro 3G SSD to the 6G model as well. Now if you purchase an OWC Mercury EXTREME Pro 6G SSD and you find your 2011 MacBook Pro doesn’t want to play nice with it within the first 30 days, just get in touch with us and we’ll set you up with a full refund…less shipping of course.
Because that’s the right way to serve you in this situation that wasn’t of our making…by coming up with a solution we like to call the OWC Difference.
