Archive for the Category » OWC Difference «
Here in the OWC Test Labs we sample products from all over. Some items we test as components for our own products, others we put through the paces to carry them as individual products. Simply put, if we carry the product on our website, we’re endorsing the product as well. Some products test as reliable and some… well…not so much.
While working yesterday afternoon I noticed my iPhone screaming that the battery was low, so I plugged it in to one of the many sample Lightning cables we had received for a quick charge.
Upon unplugging my iPhone, the connector simply broke into pieces. There was no drop, no rough pull, no abuse whatsoever—yet the cable completely fell apart. As I am sure you can imagine, this would be a huge inconvenience for those of us that rely so heavily on our iDevices (that always seem to need a charge due to our busy lifestyles).
Rest assured, this one isn’t getting the OWC “stamp of approval” to add to our product lineup.
Luckily, I keep a supply of the Apple Genuine Lightning to USB Cables that OWC sells, handy, so I don’t really need to worry about finding a good cable when I need one. The USB 2.0 cables we stock will connect any of your iDevices (iPhone, iPad, or iPod) with Lightning connector to your computer’s USB port for syncing and charging or to the Apple USB Power Adapter for convenient charging from a wall outlet, and naturally these Apple genuine units have been OWC tested and approved…so this little inconvenience won’t happen to you.
At Other World Computing, we pride ourselves on something we like to call the OWC Difference. Put simply, the OWC Difference is our commitment to making high-quality products, and more importantly, our commitment to customer service. While we will always strive to keep this philosophy in mind, there are other companies that might have a different way of valuing their customers.
Earlier today, news website and social media blog Mashable released a study that estimates the dollar value that each Facebook fan is worth to a brand. This will naturally lead to debates on the accuracy of the claim, but it also can spur a conversation on humanizing customers vs. simply monetizing them.
At OWC, we view social media outlets as a wonderful way to directly assist and connect with customers. But part of making the OWC Difference is continuing to passionately serve our customers and not simply assigning a dollar value to them based on whether they “like” us or if they’re a Facebook fan.
Our customers – from the biggest spenders to the one-time shoppers – will always be more than just a number. And we hope to give each the same committed service, no matter how big or small the order. Article Continues…
There may be just a few days left until Christmas, but there’s still time to give this holiday season and make a difference in the world. The OWC 25th Year Kickoff Celebration fundraising effort to raise $125,000 for charity: water continues, and with our latest donation match contribution, we’re closing in on the halfway point of that goal. The $45,634 raised through OWC’s efforts has helped bring clean water to 2,281 people so far, but many more need our help.
On average, every $20 raised by charity: water brings clean, safe drinking water to one person meaning any $20 donation you make combined with the OWC match will change two lives forever. OWC will match these donations until December 31, so to take advantage, you’ll have to act soon. And OWC will also donate $1 for each new Twitter follower it gets through December 31, making it easier than ever to help this cause.
For more information, visit charity: water’s website and check out their 2012 year in review video to see what charity: water is all about!
We are down to five days left to receive deliveries in time for the big day and it is officially crunch time. As we covered in our last post, there’s a lot of information to take into account when shopping for the holidays.
The time to visit malls and shops has passed, here on in it is going to be granny’s throwing elbows and bumper carts! Time to throw on some pj’s and fuzzy socks and hit the interwebs. (A little hot chocolate never hurts either.)
Having five days left to receive deliveries means there’s still five days left to order! There’s still hope and we’re certainly still here to help. Our four big tips still ring true for stress-free online shopping; we just have to pay closer attention to the available shipping options. Here are our tips and the breakdown of still available options: Article Continues…