Eagle-eyed visitors of macsales.com might have recently noticed the colorful little logo with a checkmark popping up in the bottom corner when browsing our site and wondered what it means.
The Google Trusted Store program was created by Google to recognize companies that are truly devoted to great customer service and reliable shipping. Certification can be difficult to get and requires a company to meet some very high customer satisfaction benchmarks, so we here at OWC were very excited when we were accepted into the program in October.
To some companies it might just be another fancy logo to add to the bottom of their homepage, but to us it is a symbol of how dedicated we are to the customer and to making sure they have a problem-free experience and get their orders on time with no drama.
Saturday, November 2nd, 2013 | Author: OWC Larry
There is an assumption most everything tech is manufactured in Asia. OWC is an exception to this. While some things can be done cheaper in China, I’m a true believer we can do it better in the USA. While it’s not practical or even possible to do everything here, we’re constantly innovating new ways to do more in the USA. Check out what OWC has accomplished so far.
Made in the USA Cases Protect iPhone/iPad
According to a recent survey by Consumer Reports, 78% of Americans would rather buy an American product than an identical one made abroad. At OWC, we understand why and feel the same way.
Over half the cost of producing our high-quality, impact-resistant cases is spent on the space-age absorbing gel that’s made right here in the USA. The kinetic energy X-orbing impact protection is specifically engineered to meet the challenging cushioning and protection requirements of today’s handheld digital devices. With up to eight times more energy absorption capability than competing materials, a mobile device can survive a 20-foot drop onto concrete or an unexpected tumble down the stairs. All this in a slim, one-piece design that isn’t bulky. Article Continues…
Monday, October 7th, 2013 | Author: OWC Katie
You think about a lot of different things during the day. Do you want a McFlurry or a Frosty (or both)? Should you grow a mustache? And if so, what kind would accentuate your face best—Handlebar, Fu Manchu, Imperial? What exactly is Will Smith doing RIGHT NOW? But out of all the random thoughts we have, this week we are encouraging all of Team OWC to “Think Service” in everything they do.
From October 7-11, OWC will be celebrating Customer Service Week, and this year’s theme is “Think Service.” For this week and every day throughout the year, we are encouraging our team to think about how they can provide the best possible service to everyone with whom they interact. How do we encourage this you ask? Well, what is a bigger motivator than food and prizes?! Article Continues…
Friday, July 5th, 2013 | Author: OWC Ron
Here in the OWC Test Labs we sample products from all over. Some items we test as components for our own products, others we put through the paces to carry them as individual products. Simply put, if we carry the product on our website, we’re endorsing the product as well. Some products test as reliable and some… well…not so much.
While working yesterday afternoon I noticed my iPhone screaming that the battery was low, so I plugged it in to one of the many sample Lightning cables we had received for a quick charge.
Upon unplugging my iPhone, the connector simply broke into pieces. There was no drop, no rough pull, no abuse whatsoever—yet the cable completely fell apart. As I am sure you can imagine, this would be a huge inconvenience for those of us that rely so heavily on our iDevices (that always seem to need a charge due to our busy lifestyles).
Rest assured, this one isn’t getting the OWC “stamp of approval” to add to our product lineup.
Luckily, I keep a supply of the Apple Genuine Lightning to USB Cables that OWC sells, handy, so I don’t really need to worry about finding a good cable when I need one. The USB 2.0 cables we stock will connect any of your iDevices (iPhone, iPad, or iPod) with Lightning connector to your computer’s USB port for syncing and charging or to the Apple USB Power Adapter for convenient charging from a wall outlet, and naturally these Apple genuine units have been OWC tested and approved…so this little inconvenience won’t happen to you.