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Archive for » May, 2009 «

Playing nice with Windows users.

Friday, May 29th, 2009 | Author: OWC Chris S.

Due to a recent transfer of old files at home, I came across an old email from my days in radio. One of the producers at the radio station I had been interning at had a problem. All the production studio computers were Macs, but he needed something to play on a Windows machine. He’d followed the instructions I’d laid out for him several months prior, but claimed that it completely refused to work on that Windows box. I had him send me the file, and once I received it, I didn’t even need to open the file to know what the problem was.

Like many Mac users, he hadn’t really given thought to the file extension, those sometimes cryptic letter combinations preceded by a dot at the end of most file names. While these file names are often invisible, and sometimes optional, under OS X, they are a necessity when  trying to open them under Windows.
If you’re going to be sharing your files with a Windows or Linux user (and if you’re on the Internet, you likely will – in one form or another) here are couple things you can do to make sure your shared documents are readable.

First, make sure your file extensions are all visible. You can do this by going to Finder > Preferences, clicking the “Advanced” tab and making sure “Show all file extensions” is checked.

Second, when sending the files, make sure they’re ones the recipient can view. Plain text (.txt) and Rich Format text (.rtf) are fairly easy to read, as are most Microsoft Office documents (.doc, .xls, .ppt), though you want to make sure to use common fonts for the documents, so they lay out right. TextEdit allows you to both read and write plain text, rich text, and Word-compatible documents, at least on a basic level. Apple’s iWork suite can open and save to their Office counterparts but, again, the transfer is not quite perfect. The same goes for the open source Open Office suite. If you find yourself doing a lot of transfer of Office documents, your best bet will be to bite the bullet and purchase Office for Mac. This will solve much of the document transfer problem.

Graphic-wise, common file formats seen on the Web (such as .gif, .jpg and .png) and in printing (such as .eps, .tiff and .pdf) should have no problems transferring. Files from specific programs (such as most Adobe applications) often work just fine with the Windows version as well, so if your recipient has Photoshop, then sending a .psd should give you no trouble.

Music and video is considerably much more tricky. If the recipient’s computer has Quicktime for Windows installed, then anything that plays on your Mac should play for them. If they don’t, then you’ll want to use something fairly common, like .mp3 files for audio and .mp4 for videos. QuickTime Pro can perform conversions to both these types.

Even if all you use are Macs, its not a bad idea to get in the habit of using Windows naming conventions. After all, you never know when you’re going to need it.

6 machines, 1 video – Removing the Optical Drive tray bezel

Friday, May 29th, 2009 | Author: OWC Chris S.

Its been a while, but we’ve got another video ready to go for you. This time around, we’re taking a look at one of our most common questions: how to remove the front bezel from a 5.25” optical drive.

Why would you need to do this? It turns out that on every tray-loading desktop Mac since the QuickSilver, the opening for the drive tray is extremely narrow. Installing a new drive right out of the box will result in the tray being unable to eject, due to this narrow opening. Fortunately, the solution for all these Mac models is the same. Removing the plastic bezel on the front of the drive narrows the front of the tray enough for it to fit though the opening.

The process is simple enough. Manually eject the drive tray. Push gently to detach the two tabs on the underside of the drive tray. Slide the bezel off. Close the tray. Sometimes, though, its easier to just see it being done, and so we have this latest video.

As usual, you can find the video both in our Tech Center, and on our YouTube channel.

Save Computer and Power with Surge Protector

Thursday, May 28th, 2009 | Author: OWC NewsFeed

As the summer approaches, more and more of us lucky folks with air conditioning will be sitting cool in the heat. For me, that means a lot of stress on my apartment’s very old electrical system and potential brownouts. To protect my computer equipment, I use an uninterruptible power supply for my desktop and surge suppressors on all my outlets. A surge protector plugs into your electrical outlet and protects any plugged in device from voltage spikes or fluctuations. It works by sending the interference or uneven power into the ground, instead of into your valuable equipment. It’s always good to update surge suppressors every few years, and I found this useful and environmentally friendly device in my own OWC backyard. It not only provides voltage protection and filters line noise, but also helps with unnecessary power consumption.

BITS Limited Smart Strip 10-outlet Power Strip

The intelligent BITS Limited Smart Strip 10-outlet Power Strip offers 2225 joules of protection with its 10 outlets. It is compatible with your computer and home entertainment equipment, and offers much more than simple surge and spike protection. It also powers down peripherals when you turn off your computer, depending on which of the ten outlets you use. If you think that’s just fluff, think again! According to some sources, your plugged in (and off) devices still use standby power; as much as 40% of the power that they use when on. According to Smart Home Systems, Inc., “Just a printer and a monitor can draw as much in idle current as a 60-watt light that is on 24/7.”

The Smart Strip Power Strip includes a Control Outlet, and three red-colored sockets that are always on. This means that your wireless router or telephone stay on, while your desktop Mac or printer are turned off. Another set of six outlets automatically turn off when you turn off the device plugged into the Control Outlet. This prevents the drawing of phantom power and consequently saves you money in your electric bill. Other features includes a six-foot heavy-duty power cord, lighted power switch, 45 degree angled plug, a 15 amp circuit breaker, and up to 60 decibel (dB) line noise reduction.

To satisfy your inner Geek, Smart Home Systems, Inc. displays an annotated photo of the Smart Strip circuit board on their site and another annotated graphic of the Smart Strip’s features.

While I can’t guess how much money the Smart Strip might save you, an equipment loaded-household may easily save the purchase price in power usage in only a few months. I can say that it is environmentally friendly, and with all its power saving features, it’s a good buy at only $34.99.

Mercury 500GB 7200 RPM On-The-Go Pro

Wednesday, May 27th, 2009 | Author: OWC NewsFeed

There are many different bus-powered portable hard drives on the market, but most fall short in delivering everything you need. Bus-powered means that you do not need an AC-adapter to run the drive and that your FireWire or USB port powers it. Iomega, LaCie, Apricorn, and others sell 500GB portables that fit in your pocket, include some kind of shock resistance, and as I can personally attest, work flawlessly. What these companies do not offer is a portable drive that offers multiple types of connections, a speedy hard drive mechanism accompanied by a reasonably sized data transfer cache, and a suite of useful hard drive utilities.

Enter the Mercury On-The-Go Pro. What sets OWC’s new portable solution apart from other brands are these features: Drive speed, data cache, software, and warranty. The newest option finds a massive 500GB 7200RPM drive with 16MB data cache – suitable for video and sound editing on the go – securely housed in our proven shock resistant polycarbonate acrylic transparent case. While big on performance, this little powerhouse will fit discreetly into your pocket and weighs only 2.5 lbs.

This 500GB baby fills your travel bag or pocket with a complete solution, perfect for photographers who depend on RAW file capture or the video or audio editors that need portable speed and space. When you need to preserve your MacBook’s or laptop’s battery life, you can use the OWC Mercury On-The-Go AC Power Adapter. The adapter sells for only $4.99 and uses a standard US AC plug.

If your technology budget hangs over your head like the Sword of Damocles, OWC offers other Mercury On-The-Go Pro solution in a variety of affordable FireWire/USB 2.0 interface and RPM speed models.

Included with all these perfectly portable storage solutions are a carrying case, all the cables you need, a 3-year warranty, and a CD with OWC’s signature disk utility software bundle. The $200 retail value bundle includes a retail version of Prosoft Data Backup 3 for OS X, NovaStor NovaBACKUP for Windows, Intech HD SpeedTools, and Carbon Copy Cloner. These applications are not required to use the On-The-Go, but are useful utilities for backing up data and managing your hard drive.

Don’t Take Our Word For It

While our newest, speediest solution hasn’t been on the market long enough to generate any reviews, we can link you to reviews of our other Mercury On-The-Go products. Read for yourself how the experts liked the ultimate portable Mercury On-The-Go solution. Please note that the prices listed in the reviews may not reflect current pricing.

BlogCritics Technology Review, by Mark Buckingham, 3/13/09: OWC Mercury On-The-Go 320GB 7200RPM External Hard Drive.

ZDNet, The Apple Core, by Jason O’Grady, 5/6/08: Review: OWC Mercury On-The-Go 500GB portable HDD.

Macworld.com, by Chris Holt, 12/09/08: OWC Mercury On-The-Go FireWire 800/400 + USB 2.0 320GB.

CNET Editor’s Review by Dong Ngo, 5/13/08: OWC Mercury On-The-Go (500GB).

OWC Observes Memorial Day

Tuesday, May 26th, 2009 | Author: OWC Larry
OWC's flag at half-mast

OWC's American Flag at half-mast

On Monday, May 25th, OWC was closed in honor of Memorial Day. This solemn day, originally designated in 1868, is now observed as a federal holiday on the last Monday of May. Designed to commemorate the lives given in service to our fair nation; parades, speeches, and family observances occur nationwide to honor those thousands of fallen men and women. To learn more about the history and meaning of Memorial Day, www.USMemorialDay.org is an excellent resource.

OWC proudly flies an American Flag at our headquarters and in compliance with Memorial Day decorum, it was my personal honor to set our flag at half-mast at sunrise and then restore it to full mast at noon on Monday. The entire OWC team takes its responsibility to our members of the Armed Forces very seriously and we support their efforts far beyond honoring those who have lost their lives.

OWC's American Flag raised to full mast at 12:00PM

OWC's American Flag raised to full mast at 12:00PM

In 2008, as part of our support project for the soldiers of the McHenry County National Guard Unit (Delta Company 1st Battalion, 178 Infantry Regiment who had been recently deployed to Afghanistan, we shipped individual care packages, one for each of the 55 soldiers, plus letters from the local elementary school children. We truly find it an honor to know and support our local National Guard Unit.

Earlier this year, we learned those troops, currently deployed in Afghanistan, were trying to start up regular softball games but did not have any equipment.

So, we felt it was our duty to send them a shipment of softball equipment. We received this grateful acknowledgement:

“I just wanted to write and let you know we have received the equipment you sent, and thank you again for your support. The guys are excited to get a few games going. We are waiting for a down day when we can get a couple of games in. We will try to get some pictures and send them to you. I hope everything is going well back home. I’ll be in touch. Thanks again for your friendship and your support.” SFC Bill Hornbeck

Two months ago, we learned with great sadness that three of our local heroes lost their lives in Afghanistan. Our American Flag was lowered and each employee engaged in a moment of silence to honor these young men. In a small town, the loss of one life reverberates across the community, and three fallen heroes is more than one town should have to bear.

Our sincere thanks and gratitude goes out to all those serving today, as well as those who have served in our Armed Forces across time. We remember and honor those that have fallen in the line of duty. Our hearts go with all of you who have lost loved ones in time of war and strife.

Protect Your Taxes with a Copy or Two

Tuesday, May 26th, 2009 | Author: OWC NewsFeed

With the tax season finally receding in memory, many of us now have previous year’s financial data buried quietly on our hard drives. Most of us need last year’s tax files for the current year’s taxes, but you should also  make a backup you can find easily. You should save it as the original file from the tax program you used and, create a PDF, in case your software disappears.

If you used Intuit’s TurboTax for 2008, they recommend you open the return and choose Save As from the File menu, and create another copy for posterity. To make sure you can open that file from a Mac or PC, make sure you add the .tax2008 file extension to your saved file.

How Long to Save Taxes

Have you ever thought about what would happen if the IRS decided to audit you? While some records need only be kept for three years, you should keep your tax records for up to seven years. The length of time recommended depends on the period of limitations for a particular problem.

The IRS Publication 552: “Record Keeping for Individuals,” states: “You must keep your records as long as they may be needed for the administration of any provision of the Internal Revenue Code. Generally, this means you must keep records that support items shown on your return until the period of limitations for that return runs out.” Yes, in that same publication the IRS also states that if you receive W-2 wage forms, you should keep your Copy C until your social security benefits kick in. For some of us, that could be more than 40 years!

CD/DVD for Backup

The question remains, what do you use to backup your files? Burning files to CD AND DVD may last for some years and you should create backup media of your taxes, as insurance. Your experience may vary, but I have some CDs, only five years old, that no Mac will read today. So, I suggest you duplicate your discs and move your files from one disc to another every couple of years.

Hard Drive for Backup

A hard drive, used sparingly may last for years. I can attest to that. I have a seven-year old OWC Mercury Elite Pro Classic drive that still functions flawlessly. I use it weekly to back up my music files. My three-year old OWC Mercury Elite-AL Pro Quad Interface drive, holds my photo library backup. A 1TB version of this robust drive is on sale now.

The bottom line is, make multiple copies of your tax and other important files using different kinds of media and copy the files from an older solution to a newer one every couple of years. Plus, you can’t go wrong with a hard drive solution from OWC.

Please realize, we’re posting this information as a courtesy only and are in no way are representing ourselves as tax advisors. Any tax questions should be referred  to a licensed tax attorney, your accountant, the IRS, or the company who develops your tax software.

Keeping track of where your money goes… literally.

Friday, May 22nd, 2009 | Author: OWC Chris S.

Every once in a while I like to throw out something fun that you can do with your computer, without all the hassle of taking it apart or rearranging your files.

This time around, I’d like to talk about a Web site that’s fun for the whole family; it’s even more fun than shopping at OWC (though not by much)! All you need to take part is an Internet connection, a Web browser, and… a dollar.

I am, of course, talking about longtime Internet mainstay, “Where’s George?” (or its Canadian cousin, “Where’s Willy?”).

After a quick (and free) registration process, the actual participation is fairly simple. Enter in some basic information about the bill (denomination, serial number, etc.) and ZIP code of where you found, then submit the information. Once you’ve done that, clearly print the URL of the site (www.wheresgeorge.com) on the bill.*

Then, go spend it!

If someone finds the bill and goes to the Web site, they can enter in the bill information, and you’ll get a notice telling you that your bill has been found. You can then go to the site to see where it was found, and you can track it over time. It’s actually quite fascinating. I’ve had bills cross the country twice.

Of course, there’s another piece to this, too. If you get bills that have “www.wheresgeorge.com” written on them, make sure you enter them in and help others track their bills.

Who knows, you may even wind up helping me

Have a happy and safe holiday weekend.

*According to the US Bureau of Engraving and Printing, ”…currency defacement is generally defined as follows:Whoever mutilates, cuts, disfigures, perforates, unites or cements together, or does any other thing to any bank bill, draft, note, or other evidence of debt issued by any national banking association, Federal Reserve Bank, or Federal Reserve System, with intent to render such item(s) unfit to be reissued…” so as long as you keep the printing small, and don’t damage the bill, you should be okay.


OWC has no affiliation with this site and receives no benefit related to this support (other than the entertainment value we all share in the continued support of these kinds of sites). If you appreciate the function or functionality this site offers, we encourage you to support the proprietors

“I tawt I taw an OWC Blog Post!”

Thursday, May 21st, 2009 | Author: OWC Chris S.

Just in case you can’t get enough OWC tips, hints, news and specials, and want to be on the bleeding edge of what’s going on here at our Woodstock, IL facility,  we’ve got yet another way to get your OWC fix.

Subscribe to the OWC Twitter feed, and not only will you have your finger on the pulse of OWC, but you’ll also get updates on new posts at the OWC Blog.

But the Twitter-tastic fun doesn’t stop there. No-sir-ee-bob! Do you want to share that nifty tip we posted with your friends? Well, we’ve made that easy, as well.

Look at the bottom of this post. See that row of icons below “Share and Enjoy“? Well, on the very end is the option to Tweet this (or any) post. Just click it and you’re on your way to sharing the OWC goodness with the Twitterverse. How’s that for making it easy?

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