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Other World Computing Opens New Nevada Facility For Enhanced Order Processing & Fulfillment

Thursday, September 6th, 2012 | Author:

Well known for offering one of the industry’s largest online catalogs of Mac and PC products, Other World Computing announced today the opening of a new distribution center in Henderson, NV, for enhanced order processing and fulfillment. The recipient of numerous awards for its customer service, OWC previously served all of its customers from its Woodstock, IL headquarters. With the addition of the new facility, OWC will broaden its distribution capabilities and flexibility for the greater benefit of its customers in the US and around the globe.

Expanded Order Processing with Fast Delivery

Focused on not only meeting but exceeding the expectations of its growing customer base, OWC’s new distribution center can process 1.2 million orders a year. This capability enhances its ‘no package left behind’ policy even when severe weather may prevent normal shipping operations at the headquarters facility.

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Category: Press Releases

OWC Radio #63 – The Post-CES Show

Wednesday, January 18th, 2012 | Author: , , and

We’re home from the 2012 International Consumer Electronics Show and while some might be a little worse for wear, it was a great show. Join us as we discuss what we introduced, what we saw, and what we think this year in electronics is going to bring.

OWC Radio is a monthly, forum-based podcast focused on the events and happenings in the Mac community. This week’s hosts are: OWC Grant, OWC Chris S., and OWC Mike H.

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Category: OWC Radio

How OWC Makes Its Service Super

Monday, June 28th, 2010 | Author:

Wow! What a great experience this has been; one that should be shared.

Before we start, I must first admit that prior to stepping into the OWC world, I was a PC-only user.

I would like to share some info about the OWC training provided for those in our call center, who are currently working in a “hybrid” role. What is this hybrid role, you may ask? An OWC phone representative with a “hybrid” role is a multi-skill set employee who can provide one-touch resolution for the customer.

First, let’s take a look at my induction course for Other World Computing’s Call Center. When I stepped into the first training class, accompanied by two other new representatives, I was intimidated by the technical knowledge surrounding me throughout the company. Between the immense amount of information technology, the wide array of component and product training, and the simple company policy, procedures and terms that are present in any corporate environment, it all felt a little overwhelming for the first few weeks.

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Add a Mac mini to Your Home Theater System

Friday, February 12th, 2010 | Author:

The Mac mini has always kind of been the “odd man out” in the Mac lineup. It doesn’t fit the “four-square” lineup (consumer desktop, consumer laptop, Pro desktop, Pro laptop) Apple introduced years ago. It’s infrequently updated, slightly underpowered, and upgrading it is almost as fun as a <insert colorful phrase describing something REALLY unpleasant here>

That’s not to say the mini is a bad machine. Far from it. The mini’s small form factor makes it nice in areas with limited space. My dad has had one for years, and it suits his purposes just fine – he needs it for basic Office use with a little bit of iLife thrown in for good measure. Couple one with a couple of miniStacks, and you have a decent file server. I’ve even heard of various web sites being run off of one.

As more video content is being made available online, the mini has taken on another popular purpose – as a media center for your TV. Its small form factor allows it to sit with your other equipment easily. It’s got plenty of ports for expansion (something many video players lack), and its built in Bluetooth and AirPort means you don’t have a lot of extra cabling to deal with, either.

Of course, we wouldn’t tease you with the idea of something cool you could do with your Mac mini without showing you how to actually do it. That’s why we’ve put together a nice walkthrough for attaching your mini to your home theater and setting up the software so that you can watch your movies on your HDTV.

You can find it at: http://www.macsales.com/mediacenter

If you’d like to see this kind of setup in person, and you’re going to be at the Macworld Expo, be sure to visit our booth, #1354. We have a mini integrated into a basic home theater setup, so you can see just how well it actually works.