Tag Archives: customer service
PaulK Time to give the appropriate credit...
by Paul T. Klenk, Guest Blogger My history with OWC’s founder, Larry O’Connor, spans two and one-half decades. My first encounter was through AOL and I was sporting the...

Image of “That 70s Show” everyman Steven Hyde redacted for SOPA compliance. Adventures in creating an OctoCore Mac...
Considerations in Application of a GeoThermal Heat Exchange for Environmental Comfort Following the Upgrade of a MacPro1,1 with Two Over-Clocked Intel X5350 Engineering Samples that Necessitated the Addition of...

castaway-package We’re so dedicated, even our shipments...
In the three years that I have been an OWC Customer Service Representative, I have seen many… unusual… situations. I’ve heard about things like dogs eating hard drives, ex-spouses...

superglobe More love for The OWC Difference.
We talk about “The OWC Difference” a lot. Part of that is providing high-quality products like the our award-winning external storage solutions, our high-quality memory, and our highly-praised Mercury...


gh_logo_07 A Matter of Trust
You can buy products from a variety of sites across the Net; but often you have to blindly trust that the company will honor the warranty, provide timely customer...