OWC Blog - blog.macsales.com

Tag-Archive for » delivery «

Not Too Late For Holiday Shipping From OWC!

Tuesday, December 17th, 2013 | Author:

SantaGlobeWe are down to five days left to receive deliveries in time for the big day and it is officially crunch time. As we covered last month, there’s a lot of information to take into account when shopping for the holidays.

But having five days left to receive deliveries means there’s still four days left to order! There’s still hope and we’re certainly still here to help. Our four big tips still ring true for stress-free online shopping; we just have to pay closer attention to the available shipping options. Here are our tips and the breakdown of still available options:

Tip #1: Aim for the Friday before as your absolute last date for receipt. –Monday, Dec. 23rd and Tuesday, Dec. 24th are a delivery days for most carriers so if for some reason your shipment is delayed; you have an extra couple days, just in case. Article Continues…

Category: OWC Difference

Get Great Last-Minute Gifts From OWC

Wednesday, December 19th, 2012 | Author:

As we recently outlined on our Blog, it’s not too late to order great gifts from OWC and get them under your Christmas tree by Monday, Dec. 24. In fact, 2nd day air delivery still makes the cut for orders placed as late as Thursday. And if you order an in-stock item by Friday or even early enough Saturday with overnight shipping, you still can get your order by Christmas Eve. As always, ordering earlier is still better to protect against unforeseen weather or carrier issues.

So now that you know how to get the perfect gift in time for Christmas, you just need to decide on what the perfect gift is! Luckily, OWC has a ton of options to make your last-minute shopping that much easier. Article Continues…

Holiday Shipping From OWC – It’s Not Too Late!

Monday, December 17th, 2012 | Author:

We are down to five days left to receive deliveries in time for the big day and it is officially crunch time.  As we covered in our last post, there’s a lot of information to take into account when shopping for the holidays.

The time to visit malls and shops has passed, here on in it is going to be granny’s throwing elbows and bumper carts!  Time to throw on some pj’s and fuzzy socks and hit the interwebs.  (A little hot chocolate never hurts either.)

Having five days left to receive deliveries means there’s still five days left to order!  There’s still hope and we’re certainly still here to help.  Our four big tips still ring true for stress-free online shopping; we just have to pay closer attention to the available shipping options.  Here are our tips and the breakdown of still available options: Article Continues…

Category: OWC Difference

Last Minute Shoppers Rejoice!

Thursday, December 22nd, 2011 | Author:

The OWC elves, I mean, employees are all working twice as hard to make sure no order is left behind this holiday season! Since we understand how quickly ‘Eve’s’ tend to sneak up, we’re here to make sure it’s not to late for us to help all your holiday wish lists come true too!

Since it is now Thursday, December 22nd, your best option to get everything you need on time is our Overnight and Priority Overnight delivery services!

We offer this service through both FedEx and UPS to suit all of our customers needs. Overnight delivery is guaranteed to deliver the next day by end of day by both carriers and picks up at OWC as late as 7PM(FedEx) or 7:30PM(UPS). Priority Overnight delivery (also known as AM delivery) is also guaranteed to deliver the next day and picks up at OWC as late as 7:30(FedEx) or 7:45(UPS). This service is great because it typically delivers before 12pm! Article Continues…

We’re so dedicated, even our shipments try their hardest.

Tuesday, March 29th, 2011 | Author:

In the three years that I have been an OWC Customer Service Representative, I have seen many… unusual… situations. I’ve heard about things like dogs eating hard drives, ex-spouses holding packages hostage and people backing their cars over their computers in the driveway. Nothing really shocks me anymore.

I got a call the other day from a gentleman that lives in Michigan and he started the conversation by saying, “Are you sitting down? I have something shocking to tell you.”

When a conversation begins like this, you never really know what you’re going to get. Considering all I’ve heard, however, I was expecting a good story, but likely nothing I hadn’t heard before.

Then the customer said, “I received an order today… from 2009. The mailman just dropped it off.” Okay… that was something I hadn’t heard before and the customer was right—I was shocked by this!

Two years ago—almost to the date—we shipped his order… and it didn’t arrive. After he contacted us, we shipped him out a new order and marked this one off as being a casualty of the postal service. It’s unfortunate, but the occasional lost package is just part of the online shopping experience; it’s is also why we’re prepared to offer options for customers dealing with lost packages.

Two years later, the original package arrives at the customer’s door. Where had it been? What took it so long? I spent the rest of the day (between calls, of course) making up ridiculous back-stories on where this lonely little package has been and its journey to the customer.

The moral of the story is if you ever think that your shipment may be lost, it might be and OWC will be glad to work with you to get it resolved. On the other hand, it may just be running very, very late.