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More on the OWC SSD Updater

Friday, September 2nd, 2011 | Author: OWC Chris S.

We’ve had a number of questions here on the blog and elsewhere regarding our updater. We figured it would be best to simply put it all in one post, to address their concerns, as well as provide a resource for those looking for this information in the future.

First things first, we’d like to note that only customers who purchased their OWC SSD before March 18th, 2011 have any reason to download the current update application. Drives purchased after that date already have the most recent firmware and there is no benefit of an update at this time. Having said that, it is important to know that if/when a firmware update is needed in future, we now have this Mac friendly updater application in addition to the Windows update application we also provide.

This just so happens to be the first Mac-compatible updater for SandForce Powered SSDs, namely OWC’s series of SandForce Powered drives. The bootable disc runs a Linux-based interface that has been customized for our application. It starts up automatically, you point, click, and done.

We truly wanted an updater for our SSDs that would be application specific, Mac friendly, and extremely stable and simple to use. As the screenshots below illustrate, we’ve managed to accomplish that quite well. Article Continues…

Mac-Compatible SandForce Updater Now Available

Thursday, September 1st, 2011 | Author: OWC Chris S.

We know you’ve been asking for it and we’ve been hard at work on it. Now, we can proudly say that OWC has the industry’s first (and only)Mac-compatible firmware updater for SandForce Driven Solid State Drives. It’s available for download from our site for use with select OWC Mercury SSDs manufactured after January 2010.

While we’ve offered firmware updates since Spring 2010 to recently, they’ve only been offered via a Windows-based uploader and required a Boot Camp installation to work properly with your Mac. Now, though, that dependency is gone. All you need to do is download the updater from our site, burn it to a DVD, and boot from that DVD to launch the point-and-click interface. Right now, this utility is only for our 3G SSDs which utilize the SF1200 series processor. We should have an updater for our Mercury 6G series (SF 2200 series processor) in a few weeks. Article Continues…

OWC SSD Firmware Updated

Monday, March 21st, 2011 | Author: OWC Grant

Good news! After nearly two months of testing, we’re pleased to announce we’ve approved a new updated SandForce firmware version for our SSDs.

Now every drive that ships from OWC as of last Friday will have that new firmware which 100% resolves any hibernation issue you may have experienced.

While this issue only affected around 10% of all our SSD customers, we’re 100% committed to everyone’s satisfaction.

So, you can get this new firmware update in one of two ways:

Visit our firmware update page

or you can contact us to arrange sending your drive to us and we’ll flash update the drive for you.

Now, let me head you off at the pass….we do not have a Mac based firmware updater yet. While SandForce initially indicated they were going to create a universal updater, we feel you have waited patiently long enough and have taken up the baton on this ourselves. We’re working diligently on this and will let you know when we have something ready.

OWC Note: As there has been some confusion between Sleep & Hibernation…

There have been two SandForce-related issues with some of these drives, both of which can be corrected at this time.

For those with hibernation issues, this firmware corrects those issues.
For those with sleep issues there is a physical parameter change that OWC can do in-house to correct.

Please call our Technical Support team at 1 (800) 275-4576 for further assistance with either issue.
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UPDATE 4/1/11: The firmware UPDATER TOOL itself has been determined to be incompatible with Mac Pro model ID MacPro1,1; MacPro 2,1; MacPro 3,1

To determine your Model ID visit:
http://eshop.macsales.com/Customized_Pages/memory/macpromem/model_id_screen.gif

If you do not have access to another machine, you have the option of having us update the firmware on your drive OR choosing not to update the firmware. Please note that the primary update to this latest firmware revision corrected a hibernation issue for MacBook and MacBook Pro owners. Hibernation is not an Apple supported mode with Mac Pro/iMac/mini machines and therefore the firmware update is not an absolute requirement for Mac Pro, iMac, and/or mini owners. Should you wish for us to update the firmware, please contact our Customer Service department at 800-275-4576