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Teach your Mac New Things – Keep Your Software Up-To-Date.

Friday, December 9th, 2011 | Author: OWC Chris S.

Not everybody is running the “latest and greatest” versions of software. This is extra true when it’s something like Adobe Creative Suite, which can easily top a grand each time a new version comes out. While the extra features may be worth it to some (I absolutely love Photoshop CS5′s  ”Content Aware Fill”), it may not be as useful for others, and $1000+ is nothing to sneeze at.

Sometimes, though, all  you need is an incremental update to give you the features you need. OWC Customer Robert Scott wrote in to us to relay his story of just how true this is.

Robert was running Adobe Photoshop CS4 (11.0.0) under Tiger (OSX 10.4.11) on his 2007 Mac Pro. Unfortunately, Photoshop would disable OpenGL rendering with the stock nVidia GeForce 7300GT video card, which was unsupported. He replaced the GeForce with a refurbished Radeon X1900 XT (purchased from OWC), which allowed Photoshop to enable OpenGL rendering.

This worked great for several years until recently, when the Radeon started running extra hot, causing all sorts of striping on the screen, shutting down the displays at random, and causing hardware freezes.

Apparently, Robert had had enough, and he replaced the X1900 XT with the original GeForce, while preparing to pick up a Radeon HD 5770 to replace it. To his surprise, though, he found that OpenGL was still enabled. Apparently, either the latest version of Photoshop CS4 (11.0.2), the fact he’s now running OS X 10.6.8, or a combination of the two has now added support that was not there initially.

Now, everything is running great for Robert – OpenGL rendering with no striping, freezes or shutdowns – and it didn’t involve any extra expenses.

So what’s the lesson we’ve learned here? Keep up with your software updates for maximum compatibility and functionality; you may save yourself money down the line.

Category: Tech Tips

Sometimes, “Recommendations” Are Actually “Requirements”

Friday, October 14th, 2011 | Author: OWC Grant

About a month ago, we talked about how MacBook Pro EFI Firmware Update 2.2 “secretly” resolved problems that 2011 MacBook Pros were having with 6.0Gb/s SATA performance.

Since we posted about the fix, we’ve been hearing from customers that some firmware updates are not fully completing… even though it appears that it is. These failed updates offered no indication that the update didn’t complete.

So a bit of sleuthing on our behalf turned up the culprit. When installing the update using Software Update, the installer informs you that it is recommended that you plug in your MacBook Pro to working power source while installing. This makes sense – the one time you don’t want your battery to go out is when running a firmware update.

However, if you download the update via its Apple KnowledgeBase page, though, the description there states that you must have your MacBook Pro connected to the power connector for installation.

From all the reports we’ve seen, it would appear that the KnowledgeBase instructions are the more accurate or at least more specific. Connecting the power supply while updating your firmware isn’t a recommendation; it’s a requirement.

Taking that requirement mindset even further is that when installing any firmware update on any Mac notebook, make sure you have it connected to its wall outlet power adapter before you start the update. Then, after running the updater, check the Hardware Overview screen in System Profiler and see if the the correct new Boot ROM or SMC version number for the update you’re running is present. If you still have the old version, then you will need to run the update again.

Naturally, this connect to power requirement is already solved for desktop machine users. But if you can think of a way to update a desktop machine like an iMac, Mac Pro, or mini without being connected to power, we’d like to hear about it!

Category: Tech Tips

2011 MacBook Pro SATA Problems Resolved!

Thursday, September 15th, 2011 | Author: OWC Larry

If you’ve been reading the OWC Blog for the past few months, you’re probably well aware of the problems that 2011 MacBook Pros were having with 6.0Gb/s SATA performance. If you’re not familiar with it, the short form is that in many 17″ 2011 MacBook Pros (and some 15″ and 13″ as well) had problems with SATA 3.0 Revision SSDs such as the Mercury EXTREME Pro 6Gthrough no fault of the SSD— resulting in spotty performance,  beach ball timeout delays, and even complete failure to recognize SATA 3.0 6Gb/s SSDs at all.

Well, if you ran Software Update this morning, MacBook Pro EFI Firmware Update 2.2 appears to be the answer. Nearly seven months after these machines first became available, all indications are that we can now reliably count on taking full advantage of the 6Gb/s capability provided.

Apple has somewhat dodged giving any direct response on the issue itself, but this long awaited solution just happens to be there in this update with the official description on Apple’s support site only mentioning the update as addressing Lion Internet Recovery and Thunderbolt. We are very thankful and excited to see the ‘quiet’ fix for 6Gb/s SATA 3.0 main bay drive reliability as a further benefit of this update. Article Continues…

OWC Radio #59 – Podcast Of The Apes

Wednesday, September 14th, 2011 | Author: OWC Michael, OWC Chris S., OWC Grant, and OWC Mike H.

“It’s a mad house! A mad house!” Steve Jobs retires. Apple loses an iPhone prototype…again! Orangutans are the next demographic using the iPad. Have we gone bananas? Journey with us as we figure it all out!

OWC Radio is a monthly, forum-based podcast focused on the events and happenings in the Mac community. This week’s hosts are: OWC Grant, OWC Chris S., and OWC Mike H. Article Continues…

Category: OWC Radio

The Other World – Episode 31

Tuesday, August 9th, 2011 | Author: OWC NewsFeed

Category: The Other World

Updating to Lion? Make Sure Your Apps are Ready.

Thursday, July 7th, 2011 | Author: OWC Chris S.

Just a quick reminder: when OS X 10.7 is released later this month, there will be no support for PowerPC applications running under Rosetta. As we’ve known for several months now, Apple has pulled support for the PPC emulation in its latest OS, so users who are using older software reliant on this technology will find that it won’t work after upgrading.

For quite some time now, Apple has been telling developers that they’d better switch over to Intel code; Power PC support (Rosetta) wasn’t going to be around forever. Apple made Snow Leopard Intel-only, but Rosetta was available as a custom-install. By that point, devs should have converted to Intel if they hadn’t already. Now, Rosetta is gone and end users need to make the choice whether to stick with the OS version and computers they have so they can run the software, or upgrading their systems and switching to another program. Article Continues…

Category: Tech Tips

10.6.8: The Little Update That Didn’t

Tuesday, June 28th, 2011 | Author: OWC Chris S.

Apple released the OS X 10.6.8 update last week. According to the Knowledge Base article on this update:

The 10.6.8 update is recommended for all users running Mac OS X Snow Leopard and includes general operating system fixes that enhance the stability, compatibility, and security of your Mac, including fixes that:

  • Enhance the Mac App Store to get your Mac ready to upgrade to Mac OS X Lion
  • Resolve an issue that may cause Preview to unexpectedly quit
  • Improve support for IPv6
  • Improve VPN reliability
  • Identify and remove known variants of Mac Defender

According to a post on MacRumors, there are a couple of other additions, as well. First is the enabling of TRIM support for Apple-branded SSDs. The other unannounced addition seems to be a boost in graphics performance nearly across the board.

While it’s great to see that Apple is moving towards the future with many aspects of its OS, there are several items they have not addressed yet, specifically on the 2011 MacBook Pros. Article Continues…

Firmware Update Enables 6Gb/s in 2011 iMacs.

Thursday, May 5th, 2011 | Author: OWC NewsFeed

Well… that was quick! Just two days after they were released, the 2011 iMacs have a firmware update.

While iMac EFI Update 1.6 is described as including “fixes that improve performance and stability for Thunderbolt,” it would also seem that an unadvertised benefit is that it also unlocks the full 6Gb/s, SATA 3.0 capabilities of two of the internal drive bays.

Unfortunately, the optical bay remains at 3Gb/s.

We’ll be doing some testing and posting some numbers to show the speed differences, and posting them as soon as we get them, so hang tight.

Oh, and for what it’s worth, it appears there’s also an update for the 2011 MacBook Pros, which includes “fixes that resolve an issue with Turbo Mode in Boot Camp, and improve performance and stability for graphics and Thunderbolt.” No word on if it addresses any issues with 6Gb/s SATA in the main hard drive bays of the 17” model.