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Not Too Late For Holiday Shipping From OWC!

Tuesday, December 17th, 2013 | Author:

SantaGlobeWe are down to five days left to receive deliveries in time for the big day and it is officially crunch time. As we covered last month, there’s a lot of information to take into account when shopping for the holidays.

But having five days left to receive deliveries means there’s still four days left to order! There’s still hope and we’re certainly still here to help. Our four big tips still ring true for stress-free online shopping; we just have to pay closer attention to the available shipping options. Here are our tips and the breakdown of still available options:

Tip #1: Aim for the Friday before as your absolute last date for receipt. –Monday, Dec. 23rd and Tuesday, Dec. 24th are a delivery days for most carriers so if for some reason your shipment is delayed; you have an extra couple days, just in case. Article Continues…

Category: OWC Difference

Holiday Shipping From OWC – It’s Not Too Late!

Monday, December 17th, 2012 | Author:

We are down to five days left to receive deliveries in time for the big day and it is officially crunch time.  As we covered in our last post, there’s a lot of information to take into account when shopping for the holidays.

The time to visit malls and shops has passed, here on in it is going to be granny’s throwing elbows and bumper carts!  Time to throw on some pj’s and fuzzy socks and hit the interwebs.  (A little hot chocolate never hurts either.)

Having five days left to receive deliveries means there’s still five days left to order!  There’s still hope and we’re certainly still here to help.  Our four big tips still ring true for stress-free online shopping; we just have to pay closer attention to the available shipping options.  Here are our tips and the breakdown of still available options: Article Continues…

Category: OWC Difference

OWC Announces Special Holiday Season ‘Priority Expedited’ Shipping Option For Same Day Ordering And Shipping As Late As 11:00PM

Wednesday, November 21st, 2012 | Author:

Other World Computing announced today it has extended its ‘Priority Expedited’ shipping option hours an additional one-half hour beginning today until December 20th to assist OWC customers in their holiday shopping needs. This option now enables customers to place an order as late as 11:00 p.m. Central Time for any in-stock item priced from $0.79 from OWC’s extensive online catalog of more than 3,000 Mac, PC, iPad, iPod, and iPhone accessories and upgrades and have that order ship out same day. While placing an order, customers can select the Checkout with Amazon option and use their Amazon account to immediately save up to $50 on their order. Article Continues…

Category: Press Releases

We’re so dedicated, even our shipments try their hardest.

Tuesday, March 29th, 2011 | Author:

In the three years that I have been an OWC Customer Service Representative, I have seen many… unusual… situations. I’ve heard about things like dogs eating hard drives, ex-spouses holding packages hostage and people backing their cars over their computers in the driveway. Nothing really shocks me anymore.

I got a call the other day from a gentleman that lives in Michigan and he started the conversation by saying, “Are you sitting down? I have something shocking to tell you.”

When a conversation begins like this, you never really know what you’re going to get. Considering all I’ve heard, however, I was expecting a good story, but likely nothing I hadn’t heard before.

Then the customer said, “I received an order today… from 2009. The mailman just dropped it off.” Okay… that was something I hadn’t heard before and the customer was right—I was shocked by this!

Two years ago—almost to the date—we shipped his order… and it didn’t arrive. After he contacted us, we shipped him out a new order and marked this one off as being a casualty of the postal service. It’s unfortunate, but the occasional lost package is just part of the online shopping experience; it’s is also why we’re prepared to offer options for customers dealing with lost packages.

Two years later, the original package arrives at the customer’s door. Where had it been? What took it so long? I spent the rest of the day (between calls, of course) making up ridiculous back-stories on where this lonely little package has been and its journey to the customer.

The moral of the story is if you ever think that your shipment may be lost, it might be and OWC will be glad to work with you to get it resolved. On the other hand, it may just be running very, very late.