Recently, we have received a few inquiries from our Canadian customers regarding shipping, brokers fees, customs & taxes and what is the best course of action for them to take when shipping products to Canada. We have investigated the situation, and have come up with these helpful insights to those affected.
If you choose to have your OWC order shipped via UPS or FedEx, OWC now includes all brokerage fees in our shipping costs to Canada. However, there still may be duty taxes and/or custom fees that would be charged separately by the carrier, on behalf of the Canadian Government, and are usually due upon delivery of your order.
As far as tracking your parcel goes, typically USPS First Class is the least expensive option and, as such, does not come with any tracking information. Priority shipments will have a reference number that can sometimes show the major happenings like pick up and delivery. A neat trick that many may not be aware of is that the USPS tracking information can also be tracked using canadapost.com once the parcel has entered Canada!
- Duties, Taxes and Handling Fees: http://www.cbsa-asfc.gc.ca/import/postal-postale/duty-droits-eng.html
- Canada Border Services Agency Main Page: http://www.cbsa-asfc.gc.ca/menu-eng.html
- Shipping Calculator: http://www.thefinalcost.com/
OWC would appreciate any feedback on these links, or others that may be of help to our Neighbors To The North! Please make your comments and suggestions below.